politica sulla riservatezza

Introduzione

At H24 Serrande ("we," "us," "our," or "Company"), we are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our 24/7 shutter repair services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Please read this Privacy Policy carefully. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all provisions of this Privacy Policy.

Informazioni che raccogliamo

Come utilizziamo le tue informazioni

Utilizziamo le informazioni che raccogliamo per i seguenti scopi:

• Fornitura del servizio:To respond to your service requests, schedule appointments, and provide 24/7 emergency shutter repair services
• Comunicazione:To contact you via phone, email, or WhatsApp regarding your service request or to send updates
• Fatturazione e pagamenti:To process payments and maintain financial records
• Miglioramento della qualità:To analyze service quality and improve our offerings
• Conformità legale:To comply with applicable laws, regulations, and legal processes
• Ottimizzazione del sito web:To improve website functionality and user experience
• Marketing:To send promotional information about our services (only if you have opted in)

Sicurezza dei dati

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using reasonable security measures, we cannot guarantee absolute security.

Condivisione delle informazioni

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

• Fornitori di servizi:With third parties who assist us in operating our website and providing services
• Requisiti legali:When required by law, court order, or government agencies
• Trasferimenti aziendali:In case of merger, acquisition, or sale of assets
• Il tuo consenso:With your explicit permission for specific purposes

I tuoi diritti e le tue scelte

Hai i seguenti diritti in merito ai tuoi dati personali:

• Accesso:You can request access to the personal information we hold about you
• Correzione:You can request that we correct inaccurate or incomplete information
• Cancellazione:You can request deletion of your personal information (subject to legal obligations)
• Decidere di uscire:You can opt out of marketing communications at any time
• Portabilità dei dati:You can request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Conservazione dei dati

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain information longer if required by law or for legitimate business purposes. When information is no longer needed, we will securely delete or anonymize it.

Link di terze parti

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party services before providing your information.

Privacy dei bambini

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete such information promptly.

Trasferimenti internazionali di dati

As our business is based in Milano, Italy, your information is processed and stored within the European Union. By using our services, you consent to the transfer and processing of your information in accordance with Italian and EU data protection regulations.

Aggiornamenti alla presente Informativa sulla privacy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website and services constitutes your acceptance of the updated Privacy Policy.

Contattaci

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Conformità legale

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and Italian data protection laws. We are committed to respecting your privacy rights and maintaining the highest standards of data protection.